Telenor is a part of Telenor Group, one of the world’s major mobile operators with over 200 million mobile subscriptions.
Telenor circles are however less as compared to most other popular mobile networks. Their circles are in AP & Telangana, Gujarat, UP East & West, Bihar & Jharkhand and Maharashtra & Goa. They also have a global presense in Europe and Asia.
They provides affordable plans for their users, earlier they were known as Uninor but underwent a rebranding with a new name and all new set of plans. It was first launched in India back in 2009 with its first office in Gurgaon.
Following are several support options provided by Telenor.
If you already own a Telenor mobile number then you can call 121 for general queries and requests. If you have a complaint then you can dial 198 to raise an issue.
Region Wise Customer Care Numbers
| Circle | Numbers |
| Andhra Pradesh & Telangana | 905 9090 590 |
| Bihar and Jharkhand | 91220 91 220 |
| Gujarat | 91730 91730 |
| Madhya Pradesh | 9174091740 |
| Maharashtra and Goa | 91750 91750 |
| Orissa | 9124091240 |
| Punjab | 9056090560 |
| Uttar Pradesh (West) | 90580 90580 |
| Uttar Pradesh (East) | 91250 91250 |
Their universal email address is [email protected]
Following are their circle wise email address and office addresses.
Telenor AP and Telengana Office Address
Telenor (India) Communications Private Limited (erstwhileTelewings Communications Services Private Limited), 1-10-39 to 44, 3rd Floor, Gumidelli commercial complex, Opp shoppers’s stop, Begumpet, Hyderabad – 500016, AP
Escalation Email: [email protected]
Telenor Bihar and Jharkhand Office Address
1st & 2nd Floor, Vaus Spring, Ashiana Digha Road, Ashiana More, Patna -800014
Escalation Email: [email protected]
Telenor Gujarat Office Address
Block C, 4 & 5, 3rd Floor, The Acropolis Mall, Ahmedabad – 380 054.
Escalation Email: [email protected]
Telenor Maharashtra and Goa Office Address
Tower S-4, 5th floor, Cybercity, IT Park, Magarpatta City, Hadapsar, Pune – 411028.
Escalation Email: [email protected]
Telenor UP West Office Address
Advant Navis IT Park, Plot # 7, Sector-142, Noida – Greater Noida Expressway, Noida – 201301
Escalation Email: [email protected]
Telenor UP East Office Address
8th Floor, BBD Viraj Tower, Vibhuti Khand, Shaeed Path, Gomti Nagar, Lucknow 226001
Escalation Email: [email protected]
If you are not satisfied with complaint resolution then you can appeal directly to the Appellate Authority through email or post. You may have to download a relevant form on there website. Click here to download their consumer charter forms.