American Express 24*7 Credit Card Customer Care Toll-Free Numbers
The 24/7 toll-free numbers for all your credit-card related queries are 1800-419-2122 and 1800-419-3646
Alternatively, you can also call +91124-2801800
These are the toll-free numbers for specific American Express credit cards.
| Card Type | Customer Care Numbers |
|---|---|
| American Express Payback Credit Card | 0124 6744144 1800 419 0726 0124 2801093 |
| American Express Membership Rewards Credit Card | 1800 419 0167 0124 2801418 |
| American Express Platinum Travel Credit Card | 0124 2801122 1800 419 2122 |
| American Express Gold Credit Card | 91 1242801122 1800 419 2122 |
| American Express Platinum Credit Card | 1800 180 1030 1800 419 1030 91-1242801030 |
| Jet Airways American Express Platinum Credit Card | 0124 6744141 0124 2801141 1800 208 1223 |
American Express Credit Card Enquiries
In the case of card theft or card getting blocked, you can contact the customer care numbers given above.
American Express Credit Card Grievance Redressal
There are 3 steps you can take for grievance redressal of any complaints regarding your American Express credit card. They are:
- Contact the 24/7 customer care helpline numbers which are 1800-419-3646 and +91124-2801800
- If contacting the helpline has not helped to resolve your issue, you may escalate the grievance to the Manager of Customer Service by email, telephone, or by writing to them. Here are the contact details:
- Email: [email protected]
- Postal Address:
- Telephone Numbers: 0124-3362172 and 0124-3362044
- If your concern has not been adequately addressed at the above levels, you may further escalate it to the Head of Operations in the following ways:
- Email: [email protected]
- Postal Address:
American Express Nodal Office Contact Details
You may contact the nodal officer for American Express through the following ways:
- Email: [email protected]
- Postal Address:
- Telephone: You may contact the nodal officer at this number from Monday through Friday, between 8:30 a.m. to 5:00 p.m. – 0124-4190044
American Express® Credit Card Customer Care Numbers
| American Express® Credit Cards | Toll-Free Number | Contact Number |
| Jet Airways American Express® Platinum Credit Card | 1800 208 1223 | 0124-2801141 0124-6744141 |
| American Express® Platinum Credit Card | 1800 419 1030* | 1800 180 103091-124-280-1030 |
| American Express® Gold Credit Card | 1800 419 2122* | 91-124-2801122 |
| American Express® Platinum Travel Credit Card | 1800 419 2122 | 0124-2801122 |
| American Express® PAYBACK Credit Card | 1800 419 0726 | 0124 6744144 0124 2801093 |
| American Express Membership Rewards® Credit Card | 1800 419 0167 | 0124-280 1418 |
American Express Card Customer Care Numbers
| American Express® Cards | Toll-Free Number | Contact Number |
| American Express® Gold Card | 1800 419 1120* | 91-124-2801111 |
| American Express® Platinum Card | 1800 419 1255* 1800 180 1255 | 91-124-2801444 91-124-4650244 |
| Air India American Express® Gold Card | 1800 419 1266* 1800 180 1666 | 91-124-2801666 91-124-4650266 |
| Air India American Express® Green Card | 1800 419 1261* 1800 180 1261 | 91-124-4650261 91-124-2801261 |
The list of Amex credit card customer care numbers for corporate cards is mentioned below:
| American Express® Corporate Cards | Toll-Free Number | Contact Number |
| American Express® Platinum Corporate Card | 1800-419-1092 | 0124 280 1092 +91-124-280 1092 (When calling from overseas) |
| Jet Airways American Express® Corporate Card | 1800-419-1199 | 0124 280 1299 +91-124-280 1299 (When calling from overseas) |
| Green & Gold | 1800-419-1222 | 0124 280 1222 +91-124-280 1222 (When calling from overseas) |
American Express® Platinum Corporate cardmembers travelling overseas can call on the numbers mentioned below for services related to their credit cards:
| Country of Travel | Toll-Free Number |
| U.S.A. | 18554782353 |
| U.K. | 8007562970 |
| France | 800914323 |
| Australia | 1800205898 |
| Hong Kong | 800905903 |
| Singapore | 8001012672 |
| Japan | 531161280 |
| Saudi Arabia | 8008146320 |
| China | 108007141786 |
| Germany | 8001830795 |
| Italy | 800870895 |
| Canada | 18553381204 |
American Express® Corporate cardmembers who are travelling overseas can contact the numbers mentioned below:
| Country of Travel | Dial Code | Toll-Free Number |
| U.S.A. | 888-213-6747 | |
| U.K. | 00 | 800-0419-1222 |
| France | 00 | 800-0419-1222 |
| Australia | 11 | 800-0419-1222 |
| Hong Kong | 1 | 800-0419-1222 |
| Singapore | 1 | 800-0419-1222 |