Bus Services in Mumbai

 

A week before India’s independence in 1947 BEST became an undertaking of the Municipal Corporation of Greater Mumbai. Till 1995 BEST was pronounced as Bombay Electricity Supply and Transport, until the name of Bombay was changed into Mumbai. As the result of this resolution its name was changed into Brihanmumbai Electricity Supply and Transport, where as Brihanmumbai refers to Greater Mumbai.

At present BEST operates as an autonomous body and provides the bus service to entire Mumbai along with the outskirt areas of  Mumbai namely navi Mumbai, thane, mira road and bhayander. The buses operated by BEST have reserved seats for ladies, senior citizens, and physically disabled citizens. With an objective generating more profits by attracting more passengers especially the persons using taxis for transport, BEST has started operating air conditioned buses on few tracks.
Apart from this in its series of improvement for providing faster and safer transport facility to the citizens Municipal Corporation of Greater Mumbai introduced BRTS system  (Bus Rapid Transport System) in 2008.

For the solution of any grievance a person can contact on following help line numbers of BEST offices.

Help line numbers of BEST
A) General Bus Operation information and In Emergency :


Traffic Control Room/Bus Control Room
Tel no – (91-022)-24137937/ -24143611 / 24184489 / 24146262
Ext – 801
Fax –
+91 – 22 – 24146532
Toll Free Number 1800 227550

B) Bus Operation Suggestion for Routes

  • Refund of Passenger Balance :
Superintendent Ticket and cash
1st floor,
Traffic Administration Building,
Wadala Depot,
Mumbai 400 031,
Maharashtra, India.
(91-022)-24183360
-24157179
  • Accident and Claims :
2nd Floor, Mumbai Central Bus Depot,
Mumbai Central,
Mumbai, Maharashtra,
India.
(91-022)-2308 7393
  • Lost Property Claims :
Senior Administrative Officer
( Traffic )
2nd floor,
Traffic Administration Building,
Wadala Depot,
Mumbai 400 031,
Maharashtra, India.
(91-022)-24128596

Bus Depots

Sr. Depot Depot Manager Contact Number
01 COLABA T.M. Patil (91-022) 22842090, 22856262 Ex.867
02 BACKBAY S.V. Mahajan (91-022) 22185541, 22185794
03 CENTRAL S.S. Pasalkar (91-022) 23079951, 23087393
04 WORLI A.J. Jawkar (91-022) 24227686, 24224420
05 WADALA M.H. Kazi (91-022) 24145237, 24128845, 24146887
06 BANDRA G.B. Khavare (91-022) 26421981, 26423602
07 DHARAVI K.M. Kulkarni (91-022) 24091232, 24074648
08 ANIK K.B.Pallav (91-022) 24074445, 24074336
09 PRATIKSHA NAGAR P.R.Gawari (91-022) 24081606, 24081605
10 DEONAR D.M.Surve (91-022) 25564136, 25563386
11 SHIVAJI NAGAR A.T.Patil (91-022) 25588248, 25588466
12 GHATKOPAR R.R. Deshpande (91-022) 25153432, 25154858
13 KURLA V.S.Indulkar (91-022) 24076955, 24078213
14 VIKHROLI V.B.Zambre (91-022) 25170166, 25171157
15 MAROL D.D.Waghulde (91-022) 28221790, 28328501
16 SANTACRUZ R.J. Bari (91-022) 26615341, 26616705
17 GOREGAON S.G. Raut (91-022) 26761953, 26761955
18 OSHIWARA M.Y. Chavan (91-022) 26761848, 26761985
19 MAGATHANE P.A. Kulkarni (91-022) 28860400, 28860864
20 DINDOSHI P.G. Sakhalkar (91-022) 28400613, 28400109
21 MAJAS S.S. Sakhalkar (91-022) 28320180, 28327084
22 POISAR S.T. Kale (91-022) 28051618, 28052354
23 GORAI A.S.Lad (91-022) 28671965, 28678129
24 MALWANI A.R. Panchal (91-022) 28828872, 28828874
25 MULUND S.G. Jakhi (91-022) 25694659, 25694938

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