Citibank is a multi national bank which started their banking services in India early 1900.
Citibank offers wide range of financial products and investment options such as banking, loans, securities credit cards and other wealth management services to their users.
Most multi national corporate companies choose Citibank as a salary account for their employees for the benefits. They provide several support options such as phone numbers, email support and live chat assistance for quick queries. Live assistance is available on their support portal on this link. Click on the Ask Me button with chat icon to speak to their representative.
Citi Bank Toll Free Number
1800 266 2400
You can also call to their direct land line number at 022 4955 2400 between 10 AM to 6 PM Indian Standard Time from Monday to Saturday. Their direct number wont be received on weekends and on national holidays.
If you are not satisfied with their customer care support teams then you may also choose to write to their Principal Nodal Officer on following location.
Citi Bank Principal Nodal Officer
Mr. M. Dhananjayan,
Citibank N.A. ., Mail Room,
ACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr. Radhakrishnan Salai, Mylapore,
Chennai – 600 004.
While writing, also mention your request reference number given during your first call to the support team.
Following is a state wise list of their customer support numbers.
| City | Credit Card customer care numbers | Numbers for business and Commercial banking. |
| Ahmedabad | 079 – 2642 2484 | 079 – 2640 4653 |
| Bengaluru | 080 – 2227 2484 | 080 – 2229 4653 |
| Chennai | 044 – 2852 2484 | 044 – 2858 4653 |
| Faridabad | 0214 – 254 2484 | 0124 – 256 4653 |
| Coimbatore | 044 – 2852 2484 | 044 – 2858 4653 |
| Hyderabad | 040 – 6666 2484 | 040 – 6666 4653 |
| Kolkata | 033 – 2283 2484 | 033 – 2288 4653 |
| Mumbai | 022 – 2823 2484 | 022 – 2834 4653 |
| New Delhi | 0124 – 254 2484 | 0124 – 256 4653 |
| Vadodara | 0265 – 232 2484 | 0265 – 232 4653 |
If you have queries for RTGS or NEFT transactions then you call call them on following numbers.
- 1800 22 5555
- 022 613 28570
If you have a passive service request query or complaints, then you may also choose to email them at [email protected].
For collection related queries, please call on following numbers between 8.30 AM to 5.30 PM on working days except weekends and national holidays.
- 0124 6159000
- 0124 615 2900
If you have MTNL or BSNL land line phone numbers then you may call on 1800 22 6747.
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