Citibank Toll Free Customer Care Numbers

Citibank is a multi national bank which started their banking services in India early 1900.

citibank-customer-care-number

Citibank offers wide range of financial products and investment options such as banking, loans, securities credit cards and other wealth management services to their users.

Most multi national corporate companies choose Citibank as a salary account for their employees for the benefits. They provide several support options such as phone numbers, email support and live chat assistance for quick queries. Live assistance is available on their support portal on this link. Click on the Ask Me button with chat icon to speak to their representative.

Citi Bank Toll Free Number

1800 266 2400

You can also call to their direct land line number at 022 4955 2400 between 10 AM to 6 PM Indian Standard Time from Monday to Saturday. Their direct number wont be received on weekends and on national holidays.

If you are not satisfied with their customer care support teams then you may also choose to write to their Principal Nodal Officer on following location.

Citi Bank Principal Nodal Officer

Mr. M. Dhananjayan,
Citibank N.A. ., Mail Room,
ACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr. Radhakrishnan Salai, Mylapore,
Chennai – 600 004.

While writing, also mention your request reference number given during your first call to the support team.

Following is a state wise list of their customer support numbers.

City Credit Card customer care numbers Numbers for business and Commercial banking.
Ahmedabad 079 – 2642 2484 079 – 2640 4653
Bengaluru 080 – 2227 2484 080 – 2229 4653
Chennai 044 – 2852 2484 044 – 2858 4653
Faridabad 0214 – 254 2484 0124 – 256 4653
Coimbatore 044 – 2852 2484 044 – 2858 4653
Hyderabad 040 – 6666 2484 040 – 6666 4653
Kolkata 033 – 2283 2484 033 – 2288 4653
Mumbai 022 – 2823 2484 022 – 2834 4653
New Delhi 0124 – 254 2484 0124 – 256 4653
Vadodara 0265 – 232 2484 0265 – 232 4653

If you have queries for RTGS or NEFT transactions then you call call them on following numbers.

  • 1800 22 5555
  • 022 613 28570

If you have a passive service request query or complaints, then you may also choose to email them at [email protected].

For collection related queries, please call on following numbers between 8.30 AM to 5.30 PM on working days except weekends and national holidays.

  • 0124 6159000
  • 0124 615 2900

If you have MTNL or BSNL land line phone numbers then you may call on 1800 22 6747.

 

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