Union Bank Of India Customer Care Number

Union Bank Customer Care Toll-Free Number

Union Bank has a 24×7 customer care toll free number and its customers, as well as non-customers, can call the following numbers to get their queries answered and issues resolved any time of the day:

1800 22 2244

The customer service team answers queries of its customers in 9 different languages.
There is an alternative toll-free number provided to the customers if they find any difficulty in calling the above number. They can call at the number mentioned below and get the assistance of Union Bank customer service team:

1800 208 2244

People who enrol in the Pradhan Mantri Jan Dhan Yojana (PMJDY) Scheme have been provided with a separate toll-free number. They can call at the following number to resolve all problems instantly:

1800 22 22 43

The bank has provided a dedicated number for NRIs which they can call to get all their queries answered and issues resolved. An NRI customer can reach Union Bank Customer representative at

+91-8025302510

In case customers are not able to contact any of the above-mentioned numbers, they can place a call at the toll number

080-25300175

However, calling to this number is chargeable and standard call rates apply for this call.
People can also e-mail their queries, complaints, feedback, and suggestions at [email protected] in order to get their issues resolved through e-mail.

Union Bank Credit Card Customer Care Number

Union Bank of India credit card users can contact the customer service team to get services related to credit cards or resolution of issues related to credit cards by calling the following numbers:

1800 22 32 22 (toll-free)

022-40426008 (charged)

Union Bank of India Central Office

Union Bank of India operates from Mumbai and people can also reach out to the head office to get their queries resolved. The address of the central office is:

Union Bank Bhavan, 239,
Vidhan Bhavan Marg,
Nariman Point, Mumbai,
Maharashtra, India- 400 021

Union Bank Departmental Heads

Department	Personal Banking & Operations
Area of Operation	Resources mobilization including SB, CD, Customer Service & Operations
General Manager	Mrs. Rekha Nayak
Email Id	[email protected]
Telephone Number	022-22896683
Fax number	022 22042010

Department	Digital Banking Department
Area of Operation	ATMs, Cards, Internet Banking, Mobile Banking, Online payments, Call Centre, Point of Sales Terminal & Payment Gateway, Cash Management Services
Head Digital Banking	Mr. Pravin Sharma
Email Id	[email protected]
Telephone Number	022-2289 2530
Fax number	022 22043290

Department	Retail Banking & Marketing Department
Area of Operation	Retail Loans including Home Loans, Educational Loans, Car loans etc.
General Manager	Mrs. Monika Kalia
Email Id	[email protected]
Telephone Number	022-22896601
Fax number	022-22042010

Department	Wealth Management & Third Party Products
Area of Operation	Life & Non-Life Insurance, Mutual Funds, D-MAT etc.
General Manager	Mrs. Monika Kalia
Email Id	[email protected]
Telephone Number	022-2289 6600
Fax number	022-22042010

Department	International Banking Division & DFB
Area of Operation	International Banking
General Manager	Mr. P K Saha
Email Id	[email protected]
Telephone Number	022- 22892101
Fax number	022-22824689

Department	Treasury
Area of Operation	Treasury Operations
General Manager	Mr. P K Saha
Email Id	[email protected]
Telephone Number	022- 2289 2100
Fax number	022-22892144

Department	Information Technology
Area of Operation	IT Policy, Planning, and Operations pertaining to Data Centre, DR site, Internet Banking, Network Management, Data Warehouse, Document Management, IT Security Management etc.
General Manager	Mr. R. Kandasamy
Email Id	[email protected]
Telephone Number	022-2571 0500
Fax number	022-25704132

Department	Corporate Communications
Area of Operation	The Bank’s communication with outside world related to publicity, its planning & execution.
General Manager	Mrs. Monika Kalia
Email Id	[email protected]
Telephone Number	022-22892530
Fax number	022-22823628

Department	Support Services & Branch Expansion
Area of Operation	Anything related to non-financial assets of the Bank, their procurement & maintenance. Br.Exp: Branch expansion and related matters.
General Manager	Mr. Ishraq Ali Khan
Email Id	[email protected]
Telephone Number	022 – 2289 2500
Fax number	022-22823628

Department	Human Resources
Area of Operation	Human Resources Management
General Manager	Mr. R.R. Mohanty
Email Id	[email protected]
Telephone Number	022-2289 6200
Fax number	022-22024767

Department	Large Corporate & Loan Syndication
Area of Operation	All credit processing/sanctions for Large Corporate
General Manager	Mr. V. V. Shenoy
Email Id	[email protected]
Telephone Number	022-2289 6800
Fax number	022-22851167

Department	MSME [Micro Small & Medium Enterprises]
Area of Operation	Catering to financial requirements of MSME covering all sectors such as manufacturing, services, trade etc.
General Manager	Mr. A.K.Dixit
Email Id	[email protected]
Telephone Number	022-2289 2200
Fax number	022-22023674

Department	Rural & Agri Business
Area of Operation	All types of loans for Agriculture and Allied Activities, Finance to Microfinance Institutions, Micro Credit, Government Sponsored Schemes, and overseeing of Regional Rural Banks
General Manager	Mr. Ravi Kuamr Gupta
Email Id	[email protected]
Telephone Number	022-2289 6524
Fax number	022-22811694

Department	Financial Inclusion
Area of Operation	Overseeing Branchless Banking activities [Smart Card customers and customers served away from branch through Business Correspondents] involving Micro-savings, Micro-remittance, Micro-Loans, Micro-Insurance etc.
General Manager	Mr. P. C. Panigrahi
Email Id	[email protected]
Telephone Number	022-2289 6500
Fax number	022-22811694

Department	Law Department
Area of Operation	Legal Services
General Manager	Mr. P R Rajagopal
Email Id	[email protected]
Telephone Number	022-22896809
Fax number	022-22856166

Department	Credit Recovery Department
Area of Operation	Recovery Management
General Manager	Mr. C S Sulgante
Email Id	[email protected]
Telephone Number	022-22896805

Department	Risk Management Department
Area of Operation	Risk Management, Fraud Risk Management
General Manager	Mr. Dinesh Mistry
Email Id	[email protected]
Telephone Number	022-2280 2501
Fax number	022-22188231

Department	Central Audit & Inspection Department
Area of Operation	Audit and Inspection
General Manager	Mr. R. Ramanathan
Email Id	[email protected]
Telephone Number	022-22178802

Department	Credit Monitoring and Restructuring Department
Area of Operation	Credit Monitoring and Restructuring
General Manager	Mr. L D Rewatkar
Email Id	[email protected]
Telephone Number	022-2289 6416
Fax number	022-22023517

Department	Compliance Department
Area of Operation	Compliance, Know Your Customer, Anti Money Laundering
General Manager	Mr. D.C. Chauhan
Email Id	[email protected]
Telephone Number	022-2289 6415

Department	Business Process Transformation
Area of Operation	Business Process Transformation
General Manager	Mr. H.N. Saxena
Email Id	[email protected]
Telephone Number	022-22892300

Department	Central Accounts & FPIR
Area of Operation	Strategic Planning, Investor relation, Finance and accounts
Head – Central Accounts Department	Shri B.Sreenivasa Rao
Email Id	[email protected]
Telephone Number	022-22892400

Department	Chief Information Security Officer
Area of Operation	Information Security
General Manager	Mr. Anil Kuril
Email Id	[email protected]
Telephone Number	022-22022630

Department	Govt. Business Dept.
Area of Operation	Liasioning with Government Departments
General Manager	Mr. Pankaj Sharma
Email Id	[email protected]
Telephone Number	011-23414229