Union Bank Of India Customer Care Number


Union Bank Customer Care Toll-Free Number

Union Bank has a 24×7 customer care toll free number and its customers, as well as non-customers, can call the following numbers to get their queries answered and issues resolved any time of the day:

1800 22 2244

The customer service team answers queries of its customers in 9 different languages.
There is an alternative toll-free number provided to the customers if they find any difficulty in calling the above number. They can call at the number mentioned below and get the assistance of Union Bank customer service team:

1800 208 2244

People who enrol in the Pradhan Mantri Jan Dhan Yojana (PMJDY) Scheme have been provided with a separate toll-free number. They can call at the following number to resolve all problems instantly:

1800 22 22 43

The bank has provided a dedicated number for NRIs which they can call to get all their queries answered and issues resolved. An NRI customer can reach Union Bank Customer representative at

+91-8025302510

In case customers are not able to contact any of the above-mentioned numbers, they can place a call at the toll number

080-25300175

However, calling to this number is chargeable and standard call rates apply for this call.
People can also e-mail their queries, complaints, feedback, and suggestions at [email protected] in order to get their issues resolved through e-mail.

Union Bank Credit Card Customer Care Number

Union Bank of India credit card users can contact the customer service team to get services related to credit cards or resolution of issues related to credit cards by calling the following numbers:

1800 22 32 22 (toll-free)

022-40426008 (charged)


Union Bank of India Central Office

Union Bank of India operates from Mumbai and people can also reach out to the head office to get their queries resolved. The address of the central office is:

Union Bank Bhavan, 239,
Vidhan Bhavan Marg,
Nariman Point, Mumbai,
Maharashtra, India- 400 021

Union Bank Departmental Heads

DepartmentPersonal Banking & Operations
Area of OperationResources mobilization including SB, CD, Customer Service & Operations
General ManagerMrs. Rekha Nayak
Email Id[email protected]
Telephone Number022-22896683
Fax number022 22042010
DepartmentDigital Banking Department
Area of OperationATMs, Cards, Internet Banking, Mobile Banking, Online payments, Call Centre, Point of Sales Terminal & Payment Gateway, Cash Management Services
Head Digital BankingMr. Pravin Sharma
Email Id[email protected]
Telephone Number022-2289 2530
Fax number022 22043290
DepartmentRetail Banking & Marketing Department
Area of OperationRetail Loans including Home Loans, Educational Loans, Car loans etc.
General ManagerMrs. Monika Kalia
Email Id[email protected]
Telephone Number022-22896601
Fax number022-22042010
DepartmentWealth Management & Third Party Products
Area of OperationLife & Non-Life Insurance, Mutual Funds, D-MAT etc.
General ManagerMrs. Monika Kalia
Email Id[email protected]
Telephone Number022-2289 6600
Fax number022-22042010
DepartmentInternational Banking Division & DFB
Area of OperationInternational Banking
General ManagerMr. P K Saha
Email Id[email protected]
Telephone Number022- 22892101
Fax number022-22824689
DepartmentTreasury
Area of OperationTreasury Operations
General ManagerMr. P K Saha
Email Id[email protected]
Telephone Number022- 2289 2100
Fax number022-22892144
DepartmentInformation Technology
Area of OperationIT Policy, Planning, and Operations pertaining to Data Centre, DR site, Internet Banking, Network Management, Data Warehouse, Document Management, IT Security Management etc.
General ManagerMr. R. Kandasamy
Email Id[email protected]
Telephone Number022-2571 0500
Fax number022-25704132
DepartmentCorporate Communications
Area of OperationThe Bank’s communication with outside world related to publicity, its planning & execution.
General ManagerMrs. Monika Kalia
Email Id[email protected]
Telephone Number022-22892530
Fax number022-22823628
DepartmentSupport Services & Branch Expansion
Area of OperationAnything related to non-financial assets of the Bank, their procurement & maintenance. Br.Exp: Branch expansion and related matters.
General ManagerMr. Ishraq Ali Khan
Email Id[email protected]
Telephone Number022 – 2289 2500
Fax number022-22823628
DepartmentHuman Resources
Area of OperationHuman Resources Management
General ManagerMr. R.R. Mohanty
Email Id[email protected]
Telephone Number022-2289 6200
Fax number022-22024767
DepartmentLarge Corporate & Loan Syndication
Area of OperationAll credit processing/sanctions for Large Corporate
General ManagerMr. V. V. Shenoy
Email Id[email protected]
Telephone Number022-2289 6800
Fax number022-22851167
DepartmentMSME [Micro Small & Medium Enterprises]
Area of OperationCatering to financial requirements of MSME covering all sectors such as manufacturing, services, trade etc.
General ManagerMr. A.K.Dixit
Email Id[email protected]
Telephone Number022-2289 2200
Fax number022-22023674
DepartmentRural & Agri Business
Area of OperationAll types of loans for Agriculture and Allied Activities, Finance to Microfinance Institutions, Micro Credit, Government Sponsored Schemes, and overseeing of Regional Rural Banks
General ManagerMr. Ravi Kuamr Gupta
Email Id[email protected]
Telephone Number022-2289 6524
Fax number022-22811694
DepartmentFinancial Inclusion
Area of OperationOverseeing Branchless Banking activities [Smart Card customers and customers served away from branch through Business Correspondents] involving Micro-savings, Micro-remittance, Micro-Loans, Micro-Insurance etc.
General ManagerMr. P. C. Panigrahi
Email Id[email protected]
Telephone Number022-2289 6500
Fax number022-22811694
DepartmentLaw Department
Area of OperationLegal Services
General ManagerMr. P R Rajagopal
Email Id[email protected]
Telephone Number022-22896809
Fax number022-22856166
DepartmentCredit Recovery Department
Area of OperationRecovery Management
General ManagerMr. C S Sulgante
Email Id[email protected]
Telephone Number022-22896805
DepartmentRisk Management Department
Area of OperationRisk Management, Fraud Risk Management
General ManagerMr. Dinesh Mistry
Email Id[email protected]
Telephone Number022-2280 2501
Fax number022-22188231
DepartmentCentral Audit & Inspection Department
Area of OperationAudit and Inspection
General ManagerMr. R. Ramanathan
Email Id[email protected]
Telephone Number022-22178802
DepartmentCredit Monitoring and Restructuring Department
Area of OperationCredit Monitoring and Restructuring
General ManagerMr. L D Rewatkar
Email Id[email protected]
Telephone Number022-2289 6416
Fax number022-22023517
DepartmentCompliance Department
Area of OperationCompliance, Know Your Customer, Anti Money Laundering
General ManagerMr. D.C. Chauhan
Email Id[email protected]
Telephone Number022-2289 6415
DepartmentBusiness Process Transformation
Area of OperationBusiness Process Transformation
General ManagerMr. H.N. Saxena
Email Id[email protected]
Telephone Number022-22892300
DepartmentCentral Accounts & FPIR
Area of OperationStrategic Planning, Investor relation, Finance and accounts
Head – Central Accounts DepartmentShri B.Sreenivasa Rao
Email Id[email protected]
Telephone Number022-22892400
DepartmentChief Information Security Officer
Area of OperationInformation Security
General ManagerMr. Anil Kuril
Email Id[email protected]
Telephone Number022-22022630
DepartmentGovt. Business Dept.
Area of OperationLiasioning with Government Departments
General ManagerMr. Pankaj Sharma
Email Id[email protected]
Telephone Number011-23414229
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