The customer should call from the registered mobile number to get answers to his queries instantly. In case one is contacting Bajaj Finserv through a number that is not registered in its database, the caller is recommended to keep the 7-digit customer ID or the EMI card number handy while placing the call.
The IVR is available in 10 languages which include Hindi, English, Punjabi, Gujarati, Tamil, Telugu, Kannada, Bengali, Malayalam, etc.
Bajaj Finserv Credit Card Customer Care Number
Bajaj Finserv customers can contact the customer service team to get resolutions of issues related to Bajaj Finserv credit cards and other network cards. One can call the following number for answers related to their credit cards:
020 – 3957 5152
Alternatively, one can contact the RBL Bank (for Bajaj Finserv credit cards) helpline number by dialling the following number:
022 – 71190900
One can also mail his/her queries at the following email address:
Bajaj Finserv offers a range of various loans to customers. One can call at the following number to inquire about the loan option or get any query answered:
020 – 3957 5152
One can also send an SMS ‘SOL’ to 9773633633 to inquire about Bajaj Finserv personal loan.
Bajaj Finserv Customer Service via Email
In case of any queries or concern, write an email to [email protected] with complete details (loan account number/customer ID if you are an existing customer). The customer service team will reply within 2 working days. Don’t forget to check the SPAM folder.
Alternatively, one can raise a request online by visiting the Bajaj Finserv portal at https://www.bajajfinserv.in/raise-a-request
Bajaj Finserv Customer Service Via SMS
One can send an SMS from registered mobile number to get information related to Bajaj Finserv products.
Send an SMS <HELP> to +91-9227564444 from your registered mobile number to get immediate assistance.
You can type the following keyword and send the SMS to +91 92275 64444. Here are the SMS keywords:
To get mobile app’s download link
UPDEMAIL <New Email ID>
To update your email address
To know your customer ID
To know your Loan Account Number (LAN)
To know your Flexi Virtual Account Number (Not applicable for Salaried Flexi customers)
To know your Customer Portal username and password
To know your 4 digit EMI Card PIN
Branch < PIN CODE >
To know your nearest branch. Example: BRANCH 4XX 0XX