How would I Talk to a Real Person at Citibank

Citibank offers wide range of financial products and investment options such as banking, loans, securities credit cards and other wealth management services to their users.

Most multi national corporate companies choose Citibank as a salary account for their employees for the benefits. They provide several support options such as phone numbers, email support and live chat assistance for quick queries. Live assistance is available on their support portal on this link. Click on the Ask Me button with chat icon to speak to their representative.

How do I Talk to a Real Person at Citibank? In this post, we will talk about Citibank Customer Service. Here you will get all the possible methods by which you can contact them quickly. Only you have to read this post and get live from Citibank get human. We will give you all the information about Citibank.

As we all know, Citibank provides consumer banking and financial services to its customer. Including the United States, Citibank delivers its services in 19 countries.

How do I talk to a Real Person at Citibank?

Here are the most common reasons why consumers contact them.

  • Getting information about taking out a loan
  • Reporting fraud and identity theft
  • Informing Citibank about a move or travel
  • Assistance with an existing credit card
  • Applying for a credit card
  • Questions about opening accounts
  • Help and questions about investment, savings, checking and loan accounts

Make sure of these points before calling Citibank:

  1. Citibank has numerous toll-free lines for various customer support issues.
  2. Calling the ideal amount can shorten the period you need to spend on your telephone and help make sure your problem is solved quickly.
  3. If you call, be sure that you have your credit or debit card with you.
  4. This info can enable the customer support representative to bring your accounts.

How do I talk to a Live Person at Citibank?

Here are the steps by which you can contact them quickly. Follow these steps and get a live person from Citibank.

  1. First of all dia, 18003749700
  2. Now, say ‘ The Main Menu’ on the first prompt or press 0.
  3. Now, you have to say ‘Speak with a Represntative.’
  4. After that, you will automatically connect to the live representative.

Here are the options:

Press 1 for the credit card.

Press 2 to get the branch information.

You have to press 3 for home-equity

For small business, you have to press 4.

Press 5 for brokerage.

To get Citi rewards, you have to press 6.

Press 7 for Citibank wires

Press star for technical support.

Citibank Customer Service Telephone Number

1-800-374-9700: For online banking support.

1-800-685-0935: For servicing.

1-800-248-4638: For new mortgage.

1-800-285-1709: For Citi Business support.

1-877-836-9132: For Technical support.

Citibank Call Center Hours

Citibank Customer Service is available 24/7 for its customers. The best time to call them is 8:15 am.

Citibank Live Chat 

To start a live chat with Citibank, you have to visit: https://online.citi.com/US/ag/contactus

Email Support

Email option is not available. only you have two option to contact them, first is by dialling 18003749700 and second is by live chat.

Citibank Social Link

Here are the social links by which you can stay in touch with citibank.

You can follow them on Facebook

Twitter and Youtube.

What type of Issues Citibank Customer Service Resolve Over the Phone?

Here are the most common problems and issues whcih Citibank Customer Service Resolve Over the Phone:

  1. Checking and inquiring about bank balances
  2. Updating personal information
  3. Expediting services, such as replacement credit and debit cards
  4. Questions about loans
  5. Closing or opening an account
  6. Noting credit and debit card accounts when you travel overseas
  7. Verifying and disputing purchases and charges
  8. Account type changes and upgrades

Citibank Mailing Address


U.S. Service Center
Attn: C.G.S.
P.O. Box 769007
San Antonio, TX 78245-9966

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